| | | | | | | | VAIL TOWN COUNCIL AGENDA MEMO
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| | | | | | | | ITEM/TOPIC: Vail Guest Experience Initiative Season Recap
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| | | | | | | | PRESENTER(S): Mia Vlaar, Economic Development Director, Alison Wadey, Vail Chamber and Business Association
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| | | | | | | | ACTION REQUESTED OF COUNCIL: Information Only. No action needed.
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| | | | | | | | BACKGROUND: The presentation will be a season recap on the programming associated with the Vail Guest Experience Initiatives. The Town of Vail in collaboration with Vail Mountain and the Vail Chamber and Business Association, developed and implemented a number of initiatives addressing guest service training, PrimaVail, as well as increase guest activation with Vail Apres, and Revely Vail. These programs helped to create a seamless guest experience, enhance the guest experience, and activate the early season experience.
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