Item Coversheet

VAIL TOWN COUNCIL AGENDA MEMO

ITEM/TOPIC:   EC Alert Update

PRESENTER(S):   Marc Wentworth, Vail Public Safety Communications Center Director

ACTION REQUESTED OF COUNCIL:   Listen to discussion and ask questions. 

BACKGROUND:   Everbridge was selected as the messaging vendor by the E911 Authority Board in 2014, chosen to replace the previously used ‘Roam Secure’ software. This contract and billing model is set to change with our contract renewal in March 2021, we must change our messaging practices to avoid an approximate tripling of that cost. Since the cost increase is due to the sheer volume of SMS messaging that the communication center sends out, the simplest and most efficient way to make these changes is to use the Everbridge App which allows us to send the same volume of messaging as we do currently through the app, with no added cost.

ATTACHMENTS:
Description
EC Alert Memorandum